About us
Black Onyx Expert HVAC & Plumbing
Black Onyx Group provides effective plumbing and HVAC services to residential and commercial customers throughout Boston and Massachusetts. Our team of fully licensed, insured plumbers, and HVAC certified technicians have the skills and expertise to resolve any type of challenge to keep your home or business’s system operating efficiently.
Black Onyx Group is available 24/7 for emergency plumbing and HVAC needs. We understand that issues arise at all hours, and we respond quickly when you need us most.
We Aim to Provide the Best HVAC & Plumbing Services
Our Mission
At Black Onyx HVAC & Plumbing, our mission is to provide the best HVAC & plumbing services to our clients. We aim to exceed our clients' expectations and provide them with the best solutions. We have a team of experts who are always ready to provide you with the best services.
Relationships
At Black Onyx HVAC & Plumbing, we value our relationships with our clients. We believe in building long-lasting relationships based on trust and mutual understanding. We work closely with our clients to understand their needs and provide them with the best solutions.
Accountability
At Black Onyx HVAC & Plumbing, we take accountability seriously. We believe in providing our clients with the best services and ensuring their satisfaction. We stand behind our work and take responsibility for any issues that may arise.
Experience
Our team has years of experience in providing plumbing and HVAC services. We have worked on various projects, and our experts have the knowledge and expertise to handle any type of challenge.
Meet our Team
Ryan
GENERAL MANAGER
Ryan oversees all aspects of the business operations, including managing staff, coordinating projects, ensuring compliance with regulations, and maintaining quality standards. Ryan is the leader with a focus on customer service who prioritizes client satisfaction at every level of the organization. This involves implementing rigorous training programs, establishing clear communication channels for feedback, and regularly monitoring service quality. As a forward-thinking manager, Ryan is dedicated to fostering innovation and driving growth within our plumbing and HVAC company. With a keen eye for emerging trends and technologies, Ryan consistently seeks out new opportunities to enhance our services, improve operational efficiency, and stay ahead of the competition.
Jose
OPERATIONS MANAGER
Jose brings exceptional experience in overseeing operations and leading teams at Black Onyx Group. He plays a critical role in ensuring both day-to-day activities and large-scale projects run smoothly and efficiently. Known for his strong leadership and problem-solving skills, Jose consistently delivers results that meet the highest standards. His ability to build and maintain outstanding client relationships makes him an invaluable part of the Black Onyx team.
Igor
MANAGING PARTNER
Igor is our Managing Partner and a licensed master plumber with over 25 years of hands-on experience. He provides deep technical expertise and strategic leadership to ensure high-quality workmanship on every project. Whether troubleshooting complex issues or overseeing large-scale jobs, Igor is dedicated to delivering reliable solutions and exceeding expectations...
Edin
MASTER PLUMBER
Meet Edin, our master plumber with over 20 years of experience. Edin possesses a unique combination of technical skills, professionalism, and customer service excellence. Through years of experience Edin holds the technical know-how to diagnose and resolve plumbing issues efficiently, saving you time and money in the process.
.jpg)
Melissa
OFFICE ADMINISTRATOR
Melissa serves as the Office Administrator, taking a lead role in overseeing daily office operations and ensuring everything runs efficiently. She manages scheduling, client communications, documentation, proposals, and invoicing, while supporting both internal teams and clients. With her experience, organization, and attention to detail, Melissa helps drive consistency and high performance across all administrative functions.
Jacqueline
OFFICE ADMINISTRATOR ASSISTANT
Jacqueline supports office operations as the Office Administrator Assistant, working closely with Melissa to keep processes running smoothly. She assists with scheduling, permit coordination, accounting, and payroll, while maintaining a strong focus on accuracy and organization. Her customer-focused approach and reliability make her a valuable support to both the team and clients.